FAQ

What is the difference between a signed-in YouTube account and a configured YouTube endpoint?

A signed-in account links your YouTube channel directly to MyTeamLive. You sign in once, then create each broadcast from the app—setting the title, description, privacy, and Made for Kids options right on the Go Live Tab. See the YouTube Account Guide.

A configured endpoint uses a stream key instead of signing in. You schedule the broadcast on the web at studio.youtube.com, copy its stream key into MyTeamLive once, and reuse it for future streams. This gives you full control over YouTube’s scheduling options—like scheduling a backup broadcast in case of network issues—and works for channels you cannot sign in to. See the YouTube Endpoint Guide.

Do I need 50 subscribers to livestream to YouTube?

No. The 50-subscriber requirement applies only to going live from the YouTube mobile app. Going live from a browser has no subscriber requirement. You only need to enable live streaming on your channel, which means verifying your account and waiting about 24 hours for access to activate.

Browser-level access is all MyTeamLive needs, whether you sign in with a YouTube account or stream to a configured endpoint.

Can I livestream to Facebook?

Yes. Schedule a Facebook Live event on the web, copy its stream key into MyTeamLive, and stream to it as an endpoint—see the Facebook Endpoint Guide. Note that Facebook Live videos remain available for only 30 days after the broadcast, so download or save any streams you want to keep before they expire.

Should I turn on do not disturb?

Yes, switching to another app will disconnect the camera as a privacy feature. Turning on DnD will minimize interruptions.

Should I film in portrait orientation?

Yes, the app is designed to stream in landscape orientation; portrait will be letterboxed on most platforms.

Do I need a microphone for audio?

The built-in microphone is used by default. Wired or Bluetooth headsets with a mic improve the quality of the audio and reduce the ambient noise.

Do remote cameras support audio?

No. The audio from the broadcaster camera is layered over the entire stream.

Why am I missing the first/last seconds of the stream?

This happens often on YouTube and other streaming platforms. The fix is to stream the start or end intermission screen for 5 to 15 seconds before starting or after ending the game.

I cannot connect to the server, what should I check first?

Connections fail if the stream key is wrong. Double-check it in Livestreams.

Also, some firewalls will block outbound RTMP/RTMPS and prevent connections.

Still having networking issues?

Rebooting your phone can clear up many networking problems by resetting its WiFi and cellular connections. Try a reboot before digging into other troubleshooting steps.

The remote control/camera cannot connect to the broadcaster?

Not all venues allow devices to see each other on their WiFi network. You can verify connectivity on the Remote Devices step of the Go Live setup.

What is the network indicator telling me about the stream?

The network indicator should generally be green and occasionally yellow. If it is consistently yellow you may want to restart with a lower FPS or quality or both.

YouTube recommends that your connection should be streaming at least 2000-3000 KBps for 720p, and double that for 1080p.

Experience has shown that 720p @ 30 FPS has good quality even at lower speeds (i.e. 500KBps), which is usually possible via 5G cell service.

If you cannot get a steady connection, you can record the game locally and then upload the video.

Can I reconnect to an existing livestream?

Many services let you stop and restart a stream at the same quality and FPS without creating a new event.

The Remote Control disconnected mid stream?

Reconnect the Remote Control any time while the Broadcaster Camera View is open.

The Remote Camera disconnected mid stream?

Reconnect the Remote Camera any time while the Broadcaster Camera View is open.

What happens if recording fails mid-session?

If the app cannot continue writing to the recording file (for example, because storage is full), a Recording Error dialog appears. You can restart recording into a new file, switch to streaming only (if you are live), or close the Camera View. If a restart also fails, only the streaming-only and close options remain.

Having trouble recording locally on your device?

When you record locally, the app first converts the raw camera feed into a format that can be saved, then writes it to your device’s storage. This process can be demanding, especially on older phones.

If you’re running into issues use the lowest quality setting to 720p at 30 FPS and do not save a local copy if you are streaming.

Adjusting these settings can help improve performance and ensure a smoother recording experience.

Why didn’t my crash report send immediately?

When an app crashes, iOS shuts it down instantly to protect your device, so there isn’t time to send a crash report in the moment. Instead, the crash details are saved securely to your device’s storage. The next time you open MyTeamLive, our crash reporting tool detects the saved file and sends it to our engineering team so we can investigate.

How do I get team logos?

An easy way to get them is to go to the team website on your phone, select the logo, and save to your photos.